Administrative Services

The office of Administrative services is responsible for several areas of Mercyhurst College operation. Some of the major areas that they control include Student Employment, Facilities Development, Housing Maintenance, Food Service, and Vending. The following is a description of each of the major areas of Administrative Services.

Student Employment

The Office of Student Employment manages a million dollar+, need based/non-need based federal work-study and institutional employment program. Approximately 1,000 positions are available to our Student Body. The Student Employment Program provides jobs for full time students in either an on-campus, or an approved off-campus agency/oganization. Eligibility to participate in this program is determined by the Office of Student Financial Services. Samples of our departmental offerings are detailed below:

• RIAP Lab
• Archeology/Anthropology Lab
• Recreation Center
• Service Learing (Off Campus)
• Library
• Residence Life Front Desk
• Ice Center
• Performing Arts Center
• Herrmann Student Union
• WMCE Radio
• Merciad (Student Newspaper)
• Mercyhurst Day Care (Off Campus)
• Athletic Administration

Facilities Development

This area relates to the negotiation and acquisition of residential properties.

Housing Maintenance

The Housing Maintenance Team is comprised of an Ombudsman, along with four Housing Maintenance Technicians. Residential Work Orders are written up and/or called into the office for review and follow-up. Work Orders are to be met with a successful conclusion within a 48-hour time frame with the exception of work requiring our team to order parts, or work requiring outside contractor assistance.

Food Service

In an effort to meet the ever growing needs of the Student Body, a wide variety of dining options/services were created. These include Block Plans, Meal Equivalency Program, Dining Dollars, Campus Cards, Lunch-on-the-Run, and the Night Owl Service. During the school year, these operations provide approximately 10,000 meals per week. Furthermore, the number of upper-class students living in apartments/townhouses opting to purchase Block Meal Plans has grown from 45 students in 1997-1998, to 373 students in 2001-2002.

The 2001-2002 annual student attitude survey administered by Sodexho-Marriott to Mercyhurst students showed that 94% of the student dining population were moderately satisfied to highly satisfied with the food service. The catering operation received a 4.54 average on a 5-point scale (mid range between excellent and very good).

Mercyhurst College is working with Sodexho to enhance overall dining options and services, and is exploring the initiatives detailed below:

• Additional space for food service operations
• A retail coffeehouse/deli
• Pit Stop upgrades
• Laker Inn expansion
• Provide additional retail-based operations
• Exploring more vegetarian and healthy choices for the student body
• Increase upper-class participation on meal plans from 40% to 75%
• Enhance the variety and taste of foods

Cafe Diem, the Mercyhurst College Coffee House, affords students and faculty alike, an atmosphere for one to relax during their hectic days.

Vending

Soda and snack machines are located throughout Mercyhurst College. Moreover, the college offers a free newspaper program, which includes The Erie Daily Times, The New York Times, and The USA Today. The college also has a free washer/dryer program, and is currently considering a basic cable proposal.

Contact

Tyrone B. Moore
Associate Vice President of Administration
Main 214
Office: (814) 824-2423
Fax: (814) 824-2070
E-mail: tmoore@mercyhurst.edu