Administrative Services

The office of Administrative services is responsible for several areas of Mercyhurst College operation. Some of the major areas that they control include Facilities Development, Housing Maintenance, Food Service, and Vending. The following is a description of each of the major areas of Administrative Services.

Facilities Development

This area relates to the negotiation and acquisition of residential properties.

Housing Maintenance

The Housing Maintenance Team is comprised of an Ombudsman, along with four Housing Maintenance Technicians. Residential Work Orders are written up and/or called into the office for review and follow-up. Work Orders are to be met with a successful conclusion within a 48-hour time frame with the exception of work requiring our team to order parts, or work requiring outside contractor assistance.

Food Service

In an effort to meet the ever growing needs of the Student Body, a wide variety of dining options/services were created. These include Block Plans, Meal Equivalency Program, Dining Dollars, Campus Cards, Lunch-on-the-Run, and the Night Owl Service. During the school year, these operations provide approximately 10,000 meals per week. Furthermore, the number of upper-class students living in apartments/townhouses opting to purchase Block Meal Plans has grown from 45 students in 1997-1998, to 373 students in 2001-2002.

Mercyhurst College is working with Parkhurst to enhance overall dining options and services, and is exploring the initiatives detailed below:

• Additional space for food service operations
• A retail coffeehouse/deli
• Pit Stop upgrades
• Laker Inn expansion
• Provide additional retail-based operations
• Exploring more vegetarian and healthy choices for the student body
• Increase upper-class participation on meal plans from 40% to 75%
• Enhance the variety and taste of foods

Cafe Diem, the Mercyhurst College Coffee House, affords students and faculty alike, an atmosphere for one to relax during their hectic days.

Vending

Soda and snack machines are located throughout Mercyhurst College. Moreover, the college offers a free newspaper program, which includes The Erie Daily Times, The New York Times, and The USA Today. The college also has a free washer/dryer program, and provides basic cable to all students housed on campus.

Contact

Tom Billingsley
Vice President of Administration
Main 201
Office: (814) 824-2524
E-mail: tbillingsley@mercyhurst.edu