Bookstore - Policies & Procedures

Refund Policy

Books purchased within the last two weeks of finals may not be returned. Books will be accepted for 100%refund for 10 days after the start of the term providing you have a cash register receipt proving purchase. New books must be completely unmarked and in saleable condition.

*Do Not Write in any book until you are certain it is the correct text for your class!*

General Merchandise Return Policy

• All returns (except defects) must be in brand new condition
• No returns without your cash register receipt.
• No refunds can be granted for special order merchandise.
• All defects will be exchanged for the same merchandise.
• According to Pennsylvania State Law HEADWARE can not be returned.

Software Return Policy

• All software must be unopened, and returned within seven calendar days of purchase with a receipt.